Shipping policy

Delivery and collection
Sydney Timber Supply is a trading name of AUSCRAFT FURNITURE PTY LTD, ABN 74 670 373 556. Product prices exclude delivery and freight. Delivery is quoted per order rather than at a flat rate, because freight for timber depends on load size, board length and site access. Contact us with your postcode and quantities for a delivery or freight quote.

Collection
Collection from West Gosford is free and by prior arrangement only. We will confirm a collection time with you once your order is ready.

Site access and unloading
Tell us about site restrictions, access limits or unloading requirements before delivery is arranged. Any delivery charge, including any additional charge for access or unloading, will be disclosed and agreed with you before delivery; it will not be imposed afterwards.

Delivery timing
Delivery and collection dates are confirmed for each order. An estimated date is not a promise of a specific date. Delivery arrangements do not remove remedies available under the Australian Consumer Law.